Welcome to Civil Online
You can use Civil Online to make, respond to, or track the progress of a Simple Procedure claim. You can also use this facility to submit documents in your claim.
The current restriction on our API system which permits users of our API system to only submit 20 simple procedure cases per-day, per-court, has been removed.
We would request that users ensure that they send a consistent volume of cases through the API each day and not allow backlogs of large volumes of cases to be sent in a single submission. This will allow the effective processing of all simple procedure business through the Courts.
Simple Procedure claims should be submitted using Civil Online. If you feel you cannot submit your claim electronically, you must send a note with your claim form to your local Sheriff Court seeking approval for the claim to proceed in paper format – click here for more information.
From 17 May 2021, solicitors can also use Civil Online to submit documents for all types of Ordinary Procedure action. This video explains how to use Civil Online, including how to submit a document in an Ordinary action.
Solicitors are also able to use the Civil Online API to transfer Simple Procedure claims directly from their own case management systems.
Solicitors who wish to access Civil Online for document submission or find out more about using the API should contact civilonlinelab@scotcourts.gov.uk