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Our Commitment to victims and witnesses

We will

  • Ensure a clearly marked reception point for you at Court.
  • Ensure that your attendance at court is recorded and that you are directed to the appropriate waiting room.
  • Provide adequate, secure and comfortable accommodation with sufficient clean toilet facilities and, where possible, refreshment facilities.
  • Treat you with courtesy and give a prompt response to enquiries, including requests for information about case progress and disposal.
  • Treat you fairly and give consideration to your interests and needs.
  • Co-operate in the provision of pre-trial visits to court, support and special measures for vulnerable witnesses.
  • Ensure that while you are at court, where possible, information is conveyed to you on the progress of the case, at least once per hour.
  • Ensure that while you are at court, information is conveyed to you as soon as possible where you are no longer required to give evidence.