Accessibility statement for Scottish Courts and Tribunals Service

This accessibility statement applies to the Scottish Courts and Tribunals service website – Homepage | Scottish Courts and Tribunals Service.

This website is run by Scottish Courts and Tribunals Service. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background access device, level of ability/disability. For example, that means you should be able to:

• Change colours, contrast levels and font using browser or device settings
• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using just keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including most recent versions of JAWS, NVDA, and VoiceOver)

We’ve also made the website text as simple as possible to understand. If you see a page that you feel does not make sense or is badly written, please let us know. (see contact information below).

AbilityNet has advice on making your device easier to use if you have a disability. This includes how to:

• Make text larger
• Magnify the screen
• Change fonts and colours
• Make your mouse pointer easier to see
• Using your keyboard instead of a mouse
• Making your device talk to you

How accessible this website is

We know some parts of this website are not fully accessible:

• You cannot modify the line height or spacing of text
• Most older PDF documents are not fully accessible to screen reader software
• Live video streams do not have captions
• You cannot skip to the main content when using a screen reader
• There’s a limit to how far you can magnify the map on our ‘Find us’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: communications@scotcourts.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• csenquiries@scotcourts.gov.uk 
• Call: 0131 2481866

We’ll consider your request and try to get back to you promptly. If your request is complex, our team will get back to you indicating an estimated time for a full reply.

When contacting us please make sure you provide the service area, document name and/or the web address (URL) of the page the content is on. A description of the format you need, for example, audio, braille, BSL or large print.

Find out more about reasonable adjustments.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sectors Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Services (EASS)

Technical information about this website’s accessibility

Scottish Courts and Tribunals Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances content listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by 31 December 2024. When we publish new content, we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].,

Any new PDFs or Word documents we publish will meet accessibility standards.

Content that’s not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Google Maps

Google Maps is a third-party integration and on the list of possible exemptions of accessibility regulations therefore we do not plan to meet the accessibility regulations for this.

Preparation of this accessibility statement

This statement was prepared on 6 May 2024. It was last reviewed on 17 July 2024.

This website was last tested on 17 July 2024 against the WCAG 2.1 AA standard.